FAQ
Everything you need to know before getting started.
Find quick answers about pricing, AI credits, social account connections, publishing limits, automation features, and supported platforms.
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SocialPoster combines content creation, scheduling, AI tools, automation, analytics, and team collaboration in one platform, reducing both cost and complexity.
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Most users can connect their accounts and schedule their first post in just a few minutes.
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No. SocialPoster is designed for marketers, creators, businesses, and agencies without requiring technical expertise.
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SocialPoster will notify you when a publishing error occurs so you can review and republish the content if needed.
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Yes. Scheduled posts are published from SocialPoster's servers, so your computer does not need to remain online.
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Social networks may occasionally require reauthorization due to password changes, expired permissions, or platform security updates.
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Yes. SocialPoster supports scheduling supported Instagram content types through official platform integrations.
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Yes. Instagram Business and Creator accounts must be linked to a Facebook Page to support direct publishing through Meta's API.
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Instagram only allows direct publishing through Business and Creator accounts connected to a Facebook Page. This requirement is enforced by Meta and applies to all approved social media management platforms.
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To publish directly to Instagram, you must connect an Instagram Business or Creator account linked to a Facebook Page. Personal Instagram accounts do not support direct publishing through the Instagram API.
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RSS Automation turns blog posts and feed updates into social media content automatically.
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Yes. Content can be adapted for Facebook, Instagram, LinkedIn, X, and other supported channels.