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Frequently asked questions

Clear answers before you start.

Find practical details about plans, connected social profiles, publishing, AI tools, analytics, billing, and team workspaces.

PublishingPlanning, queues and supported channels
AI toolsUsage and plan availability
WorkspaceTeams, access and billing
SocialPoster combines content creation, scheduling, AI tools, automation, analytics, and team collaboration in one platform, reducing both cost and complexity.
Most users can connect their accounts and schedule their first post in just a few minutes.
No. SocialPoster is designed for marketers, creators, businesses, and agencies without requiring technical expertise.
SocialPoster will notify you when a publishing error occurs so you can review and republish the content if needed.
Yes. Scheduled posts are published from SocialPoster's servers, so your computer does not need to remain online.
Social networks may occasionally require reauthorization due to password changes, expired permissions, or platform security updates.
Yes. SocialPoster supports scheduling supported Instagram content types through official platform integrations.
Yes. Instagram Business and Creator accounts must be linked to a Facebook Page to support direct publishing through Meta's API.
Instagram only allows direct publishing through Business and Creator accounts connected to a Facebook Page. This requirement is enforced by Meta and applies to all approved social media management platforms.
To publish directly to Instagram, you must connect an Instagram Business or Creator account linked to a Facebook Page. Personal Instagram accounts do not support direct publishing through the Instagram API.
RSS Automation turns blog posts and feed updates into social media content automatically.
Yes. Content can be adapted for Facebook, Instagram, LinkedIn, X, and other supported channels.